Hospital Discharge
Service.

About our hospital discharge service

In the realm of healthcare, transitioning smoothly from one care setting to another is crucial for patient wellbeing. Our approach is designed to address this need through a series of targeted aims, each contributing to a seamless hospital discharge service and effective healthcare journey for patients and their families.

• Assistance in Making Informed Care Decisions This aim involves providing patients and their families with the necessary information and guidance to make well-informed decisions about their healthcare, thereby empowering them to choose the best options for their specific needs.
• Bridging Hospital and Care Home/Domiciliary Care We aim to create a seamless link between hospitals and the care home/domiciliary care market, ensuring effective communication and coordination for a smooth transition of patients.
• Identification of Suitable Care Homes and Domiciliary Care Options By identifying the most appropriate care homes and domiciliary care options, we ensure that each patient is placed in an environment that best suits their individual healthcare requirements.
• Management of Care Home/Agency Assessments and Discharge Our approach includes organising assessments for care homes or agencies and overseeing the discharge process from hospitals, simplifying the transition for patients and ensuring a continuous care journey.
• Reduction of Delayed Transfers of Care A key focus is on minimising and identifying delays in patient transfers from hospitals to other care settings. This not only enhances the patient experience by reducing unnecessary hospital stays but also aids in the efficient utilisation of hospital resources.

Our Approach to Care Coordination

• Prompt Response and Personalised Advisor Allocation
  When we receive a referral, we immediately assign a dedicated advisor who reaches out to the patient or their next of kin on the very same day. This ensures a swift and personalised response to every individual’s needs.
• Understanding Individual Preferences and Needs
  Our advisors engage in detailed discussions to understand and acknowledge each patient’s unique preferences and requirements, ensuring a tailored approach to their care plan.
• Expert Knowledge of Local Care Options
  Our team is well-versed in the best care homes and agencies within the desired locality. We maintain close relationships with top care providers, ensuring that all care needs are proficiently met while respecting patient preferences.
• Organising and Facilitating Care Visits
  We arrange and personally accompany patients on visits to potential care homes or agencies, offering support and guidance throughout the selection process.
• Adaptable Scheduling
  Our services are flexible, including availability during evenings and weekends, to prevent any delays in the care process and to suit the convenience of our clients.
• Consistent Care Guidance
  Throughout the entire process, patients receive consistent support from the same advisor, fostering a sense of familiarity and trust.
• Comprehensive Follow-Up
  Even after the transition, we ensure a thorough follow-up to confirm that the patient has settled well and that there are no outstanding issues or concerns regarding their care.

At Care Home Placement, we understand that hospital discharge can be a stressful time for patients and their families. Navigating the healthcare system and finding the right care option can feel overwhelming. That’s why our dedicated team works tirelessly to ensure a smooth and compassionate transition from hospital to home or a care home. Our experts consider not just the medical needs but also the personal preferences and emotional well-being of each patient. We believe in a holistic approach to care, where every patient is treated with the dignity and respect they deserve.

Our services extend beyond the physical aspects of care placement. We provide ongoing support and advice to families, helping them understand the care process and what to expect. Our goal is to empower patients and their families with knowledge and support, creating a seamless transition that promotes healing and comfort. Whether it’s coordinating with care homes, managing medical requirements, or simply offering a listening ear, we’re here every step of the way.

Are you facing the challenge of hospital discharge planning for yourself or a loved one?

Let Care Home Placement be your guide and support in this journey.
Contact us today for a personalised hospital discharge consultation. Our team is ready to assist you in finding the perfect care solution that meets your unique needs. Let us help you make this transition a positive and stress-free experience. Reach out now and take the first step towards a seamless and compassionate care journey.